Privacy Policy

This Privacy Policy describes how Tessuti Interni collects and uses your personal information. We are committed to protecting your privacy and handling your data responsibly. When you visit our website and access our educational resources about Italian textile selection, upholstery, and interior design traditions, we may collect certain information about you.

Information We Collect

We collect information in several ways to enhance your experience and improve our services:

• Registration Information: When you create an account or subscribe to our newsletter, we collect your name, email address, and other contact details you provide.
• Usage Data: We automatically collect information about how you interact with our website, including pages visited, time spent on each page, links clicked, and referring website information.
• Device Information: We collect technical information about your device, including browser type, operating system, IP address, and device identifiers to ensure compatibility and improve functionality.
• Cookies and Tracking: We use cookies and similar tracking technologies to remember your preferences, maintain your session, and understand your browsing patterns.
• Communication Data: If you contact us directly, we retain your messages, inquiries, and any responses we provide to assist with your requests.

How We Use Your Information

We use the information we collect for legitimate business purposes and to serve you better:

• Providing and improving our educational content on textile selection and Italian interior design traditions
• Personalizing your experience based on your interests and preferences
• Sending periodic updates, newsletters, and educational resources you have requested
• Responding to your inquiries and providing customer support
• Analyzing usage patterns to optimize our website performance and content
• Ensuring website security and preventing fraudulent activities
• Complying with legal obligations and protecting our rights

We process your data based on your consent, contractual necessity, legal obligations, or our legitimate interests in maintaining and improving our services.

Data Sharing and Third Parties

We do not sell, trade, or rent your personal information to third parties. However, we may share your information with trusted service providers who assist us in operating our website and conducting our business, including web hosting providers, analytics services, and email delivery services. These partners are bound by confidentiality agreements and are only permitted to use your information as necessary to provide services to us. We may also disclose information when required by law or when we believe in good faith that disclosure is necessary to protect our rights, your safety, or the safety of others.

Your Rights and Choices

Depending on your location, you have certain rights regarding your personal information:

• Right to Access: You can request a copy of the personal information we hold about you.
• Right to Correction: You can ask us to correct inaccurate or incomplete information.
• Right to Deletion: You can request that we delete your personal information, subject to certain legal exceptions.
• Right to Opt-Out: You can unsubscribe from marketing communications at any time by clicking the unsubscribe link in our emails.
• Right to Data Portability: You can request your data in a structured, commonly used format.
• Right to Object: You can object to certain processing of your information for legitimate reasons.

To exercise any of these rights, please contact us using the information provided below.

Cookies and Tracking Technologies

We use cookies to enhance your browsing experience and understand how you use our website. Cookies are small files stored on your device that help us remember your preferences and track your activity. Essential cookies are necessary for the website to function properly, while analytical cookies help us understand user behavior and improve our content. Marketing cookies may be used to deliver relevant content and track the effectiveness of our communications. You can control cookie settings through your browser preferences, although disabling certain cookies may affect website functionality. We also use similar tracking technologies like web beacons and pixels to measure the effectiveness of our content and communications. For detailed information about cookies, please refer to our separate Cookie Policy.

Data Security

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. We use encryption for sensitive data, maintain secure servers, and implement access controls to limit who can view your information. However, no security system is completely impenetrable. While we strive to protect your data, we cannot guarantee absolute security. If you believe your information has been compromised, please contact us immediately so we can take appropriate action.

Data Retention

We retain your personal information for as long as necessary to fulfill the purposes for which it was collected, including to satisfy legal, accounting, or reporting requirements. The retention period may vary depending on the context of the processing and our legal obligations. When information is no longer needed, we will securely delete or anonymize it. If you request deletion of your account, we will remove your information within a reasonable timeframe, except where we are required to retain it for legal or legitimate business purposes.

International Data Transfers

Our website is operated from Italy, and your information may be processed in Italy and other countries where we or our service providers are located. By using our website and providing your information, you consent to the transfer of your data to countries outside your country of residence, which may have different data protection laws. Where we transfer data internationally, we implement appropriate safeguards such as standard contractual clauses to ensure your information receives adequate protection consistent with this Privacy Policy.

Children’s Privacy

Our website is not intended for children under the age of 13, and we do not knowingly collect personal information from children. If we become aware that we have collected information from a child under 13, we will take steps to delete such information promptly and terminate the child’s account. Parents or guardians who believe their child has provided us with information should contact us immediately. We encourage parents to be involved in their children’s online activities and to educate them about internet safety.

Your Privacy Rights Under GDPR and Other Laws

If you are located in the European Union, United Kingdom, or other jurisdictions with data protection regulations, you have rights under those laws. We process your information in compliance with the General Data Protection Regulation (GDPR) and other applicable privacy laws. You have the right to lodge a complaint with your local data protection authority if you believe we have violated your rights. We are committed to working with you to resolve any privacy concerns and maintaining transparency about our data practices.

Updates to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our practices, technology, legal requirements, or other factors. We will notify you of material changes by posting the updated policy on our website and updating the “Last updated” date at the top of this document. Your continued use of our website after any modifications constitutes your acceptance of the updated Privacy Policy. We encourage you to review this policy regularly to stay informed about how we protect your information. If you have any concerns about changes to our privacy practices, please contact us.